Reference

monata189 Privacy Policy For Your Account

monata189 explains how we collect, use and protect the account details needed for your lobby access, wallet status and support requests.

Clear data purposesWallet record contextAccount access choicesCookie explanations
monata189 monata189 Privacy Policy For Your Account
CONTACT ROUTE

Get Help With A Privacy Request

A clear contact path matters when you want to ask about your personal data or correct an account detail. Start from the support route linked to your account, describe the request in plain English, and include the relevant phone or wallet reference without sending your password. We use the same route for cookie questions, access concerns and payment-record clarification.

Team online

Account help route

Open the support path from your account when you need a copy, correction or explanation concerning your Privacy Policy data. We may ask for account details to identify the correct record.

Wallet record check

For DANA, OVO, GoPay or QRIS questions, include the receipt reference and date shown in your account. We use those details to locate the relevant payment record without requesting your wallet password.

Access concern

If phone verification or login prevents you from reaching a privacy request, explain the device path and error shown. We will use the account help route to check identity and next steps.

DATA PRACTICE

How monata189 Handles Your Data

We keep this policy practical by linking each data use to an account, device, wallet or support action you can recognise.

Account data

We may collect your contact details and phone verification result when you open an account.

Device signals

Browser type, device details, login time and security events can help us spot unusual access.

Cookie choices

Cookies and related storage can keep a session active and remember selected settings.

Payment references

We record payment references rather than asking for private wallet credentials.

Retention approach

We retain records only as long as needed for the stated account, security, support or legal purpose.

Change request

Ask us to correct, access or clarify your personal data through the account support route.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account, device and wallet questions you are most likely to have before opening an account. If your situation is not listed, use the account support route and describe the specific record or access issue.

It explains how we handle account details, phone verification, device signals, cookies, lobby activity and payment references. It also sets out contact steps for access, correction and clarification requests.

We use the verification result to connect an account request with the right access record and help protect login activity. We do not need your phone password or wallet password for this check.

Yes. The policy covers references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use receipt details to check account status or answer a payment-record question.

You can request a correction through the account support route. Tell us which detail is inaccurate and provide a safe account contact; we may confirm ownership before changing the stored record.

Cookies and related storage can keep your session and selected settings available between pages. Browser controls let you change their use, but blocking them may interrupt login or a privacy request.

Retention varies by record and purpose. Login events, phone checks, payment references and support requests may need different periods for account security, service handling or legal obligations.

Use the support path connected to your account and describe whether you need access, correction or clarification. If login stalls, include the device path and error so we can route the request.